Profile
Extensive and varied experience in software and hardware product development. Thrives in collaborative environment with excellent interpersonal skills, passion, and integrity. Consensus-seeking multi-tasker with customer focus.
SPECIALTIES
- Technical Writing
- Clean UI Design
- Analysis and Testing
- Collaboration and Team Building
- Technical Training & Demonstration
- Acute Attention to Detail
- Technical Aptitude
EMPLOYMENT HISTORY
Element Labs (link)
- Product Manager/Technical Writer — Jan 2007-Aug 2009 [STAFF]
Write user documentation and detailed marketing/product/software requirements; conduct competitive analysis; manage international development teams; scope and perform product testing; design hardware and software user interface; implement and maintain bug tracking and project management software; track product development and release schedule.
- Technical Writer — Jan 2006-Jan 2007 [CONTRACT]
Create new and revise existing end user technical documentation.
NBC, CBS, ABC, HBO, Fox, Sony, Warner Bros., Harpo Studios (Oprah), MTV, GE, ARRI & others
- Contract Product Specialist, Technical Writer, Trainer, Demonstrator — Apr 1997- Jan 2007 [CONTRACT]
Write custom documentation; install, configure, test and debug video and audio hardware and software; customer training; market / competitive analysis.
Renegade Labs (link)
- Product Manager, Technical Writer — Nov 2002-Aug 2006 [STAFF]
Founding partner in startup environment with multiple roles: scope product requirements, design hardware/software user interface, design brochures, website, & trade show signage, write press releases & user documentation, demo & train customers.
- Product Specialist; Oct 2005-Jan 2007 [CONTRACT]
Test and debug professional video hardware/software; review technical documentation; provide technical advice on feature implementation.
- Edit Supervisor; Winter 2002 (Salt Lake City) & Summer 2004 (Athens) [CONTRACT]
Develop training procedures and guides; install and setup equipment; provide technical assistance, maintenance, and troubleshooting.
- Product Specialist, Technical Writer; Apr 2001-Oct 2002 [CONTRACT]
Design and write technical documentation; specification and design of hardware and software user interface; product testing, training, and demonstration.
Accom / Abekas Menlo Park, CA (link)
- Product Marketing Manager, Product Specialist; Jul 1994- Apr 1997 [CONTRACT]
- Product Specialist, Technical Writer, Demonstrator, Trainer; Apr 1997- Jan 2007 [STAFF]
- Video Editor/Compositor; Mar 1991-Nov 1994 [STAFF]
- Video Editor; Aug 1990- Mar 1991 [STAFF]
Education / Achievements
Purdue University
- BA Telecommunications (Radio/TV), Dec 1983
- President, Purdue Radio Network, 1981/2
- Outstanding Debater, 1983
Emmy Award
- Outstanding Technical Team‚ Studio, NBC Athens Olympics, 2004
Editor's Special Interest Group, San Francisco, CA
- Director, Board of Directors Member, Jun 1992-Nov 1994
Technical Skills
- Framemaker
- Acrobat
- Illustrator
- SketchUp
- Photoshop
- Dreamweaver
- Flash
- Video/Audio Software
- Video/Audio Hardware
- Basic Code (PHP, MySQL, HTML, C++)
- MS Office (Word, Excel, Powerpoint)
- Diagramming Software (OmniGraffle)
- Mac/PC Literate
- Source Control / Versioning
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